Shipping Details

NATIONWIDE SHIPPING, FREE OVER $200! (in Ground Network)

📦 Shipping & Delivery Policy

At Florida Premium Beef, we take pride in delivering premium-quality meat safely and efficiently to your door. Please review our shipping and delivery policies carefully before placing your order.

🚚 Shipping Schedule

• Orders generally ship Monday through Wednesday to ensure freshness and avoid weekend delays.

• Orders placed by Monday at 11:59 PM (ET) typically ship the same week.

• Orders placed later in the week may ship the following week.

• Shipping days and timelines may vary due to order volume, holidays, weather conditions, carrier delays, or operational constraints.

Once your order ships, you’ll receive a tracking number via email.

💰 Shipping Rates

We proudly offer free shipping on all orders over $200 within our ground shipping network.

❄️ Packaging & Temperature

• All products ship frozen in insulated packaging with dry ice.

• Our packaging is designed to maintain safe temperatures during transit.  You can use a meat thermometer to ensure your meat arrived at 40 degrees Fahrenheit or below.  If your meat is warmer than 40 degrees Fahrenheit please take photos immediately and follow the process below.  

• Some thawing may occur during shipping; product is considered safe if it is still cold to the touch upon arrival.

⚠️ Shipping Responsibility & Shipping Protection

To continue offering competitive pricing and free shipping thresholds, Florida Premium Beef does not assume responsibility for orders that are lost, stolen, damaged, delayed, or spoiled in transit unless Shipping Protection is purchased at checkout.

If Shipping Protection Is Not Purchased:

• Florida Premium Beef is not liable for lost, stolen, damaged, delayed, or spoiled packages once they are transferred to the shipping carrier.

• No refunds or replacements will be issued for carrier-related issues, including loss, theft, misdelivery, or spoilage during transit.

If Shipping Protection Is Purchased:

Shipping protection is provided by our third-party shipping protection partner, Corso, and covers eligible issues including:

• Loss

• Theft

• Damage

• Missing or incorrect items

• Return-to-sender shipments

• Other carrier-related errors

All shipping protection claims are handled directly through Corso.

📦 How to File a Shipping Protection Claim (Corso)

If you purchased shipping protection and experience an issue with your delivery:

1. Access Corso’s customer portal using the link provided in your order confirmation or shipping notification email.

2. Enter your order number and contact information.

3. Submit any required details or photos.

4. Corso’s support team will review your claim and provide a resolution, including replacement when applicable.

Florida Premium Beef does not process, approve, or override shipping protection claims.

📍 Important Notes

• Shipping protection is optional and must be selected at checkout.

• Claims must be submitted within Corso’s required timeframes.

• Florida Premium Beef cannot guarantee delivery outcomes once a package is in the carrier’s possession without shipping protection.

📞 Customer Support

For general questions regarding your order or shipping schedule (non-claims):

📧 customersupport@floridapremiumbeef.com
📞 904-497-4544